Privacy Policy
Effective Date: November 6, 2025
This Privacy Policy explains how Vision Art Aluminium LLC (“Vision Art Aluminium,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website or purchase our custom aluminium products (doors, windows, sliding systems, façade products, pergolas, and sunroom components) in the United States.
1) Who We Are
Vision Art Aluminium LLC
28 Valley Road – Suite 1, Montclair, New Jersey, 07042, USA
Phone: +1 646 270 8983
Email: info@visionartaluminium.com
Website: https://www.visionartaluminium.com/
2) Information We Collect
We collect only the information necessary to process your order, deliver your products, and provide customer support:
- Identification & Contact Data: Full name, phone number, and email address.
- Order & Delivery Data: Products ordered, delivery address, delivery preferences/notes, proof of delivery.
- Payment Data: Processed via third-party provider Affirm. We receive limited payment status details but do not store your full card or banking information.
- Communications: Messages and correspondence with us (e.g., email, phone).
- Technical (Website) Data: Basic cookie/analytics information to keep the site secure and improve performance (see “Cookies & Analytics”).
3) How We Use Your Information
- Accepting, confirming, and fulfilling orders for custom products.
- Arranging delivery (including within our local service radius up to approximately 300 km from Montclair, NJ) and coordinating with carriers when needed.
- Customer support, warranty communications, and service notices.
- Internal record-keeping, accounting, tax and legal compliance.
- Website security, fraud prevention, and service quality improvement.
4) Legal Basis / Our Reasons
We process personal information to perform a contract with you (accepting and fulfilling your order), to comply with legal obligations (e.g., tax records), and for our legitimate interests (secure operations, fraud prevention, and improving services). Where required, we obtain consent (e.g., optional marketing emails).
5) Payments via Affirm
If you choose Affirm at checkout or through an invoice link, your payment is handled on Affirm’s secure platform and subject to Affirm’s own terms and privacy policy. We receive limited transaction confirmation (e.g., payment status and contact info necessary for fulfillment) to proceed with production and delivery.
6) Sharing Your Information
We do not sell or rent your personal information. We share information only as needed to provide our services:
- Payment Provider: Affirm (payment processing and related verifications).
- Logistics/Carriers: To deliver products to your address.
- IT/Operations Vendors: Secure hosting, email, and support tools under confidentiality obligations.
- Legal/Compliance: When required by law, regulation, court order, or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or asset sale, under appropriate confidentiality safeguards.
7) Data Retention
We keep personal information only as long as necessary for the purposes above—generally through order production, delivery, and the applicable warranty period—plus any additional time required by law (e.g., tax, accounting, and compliance record-keeping).
8) Your Choices & Rights
- Access / Copy: Request a copy of the personal information we hold about you.
- Correction / Deletion: Request that we correct inaccurate information or delete it when legally permissible.
- Marketing Opt-Out: You may opt out of non-transactional marketing emails at any time by using the unsubscribe link or contacting us.
To exercise these rights, email info@visionartaluminium.com. We may need to verify your identity before completing your request.
9) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. No online system can be guaranteed 100% secure; please use caution when transmitting information over the internet.
10) Cookies & Analytics
Our website may use essential cookies and basic analytics to operate, secure, and improve the site (e.g., understanding page traffic patterns). You can control cookies via your browser settings; disabling certain cookies may affect site functionality.
11) Children’s Privacy
Our products and website are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has provided information to us, please contact us so we can delete it.
12) International Scope
We sell and deliver within the United States. If you access our website from outside the U.S., you understand your information may be processed in the U.S. according to this Privacy Policy and applicable U.S. law.
13) Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Effective Date” above shows when this policy was last revised. Material changes will be posted on this page, and your continued use of our services indicates acceptance of the updated policy.
14) Contact Us
If you have questions or requests about this Privacy Policy or your personal information, please contact:
Vision Art Aluminium LLC
28 Valley Road – Suite 1, Montclair, New Jersey, 07042, USA
Email: info@visionartaluminium.com
Phone: +1 646 270 8983
Website: https://www.visionartaluminium.com/
